Job Title: Telesales Agent Job Overview: We are seeking a dynamic and motivated Telesales Agent to join engage potential customers over the phone and promote our fibre products and services. The ideal candidate calls to prospective customers to introduce and sell our fibre products and services. Utilize persuasive communicate features, benefits, and pricing to customers. Identify customer needs and tailor product offerings to consistent basis. Record accurate and detailed notes of customer interactions and sales transactions in the CRM
looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence – Provide Provide the required service to clients as per the SOP Deal with external and internal enquiries, provide feedback qualification is a prerequisite, and any relevant Customer Service Experience will be an advantage Excellent
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the “scripts” when handling different topics. Identify customers' needs, clarify information, research every issue
relationships with customers by understanding their needs and providing excellent service by email, phone
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actively seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional of a Customer Support Agent for BetBus, your primary duty involves delivering exceptional service to our our customers. You will work closely with your team to consistently ensure the highest service standards standards. Responsibilities: Address customer queries and problems across various channels, providing efficient efficient and effective solutions. Update customer account/details with necessary information when needed
International Courier / Customs Clearing Agent, is seeking the professional service of an OPERATIONS CO-ORDINATOR
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining