Support technician, you will respond to all assigned Helpdesk tickets regarding hardware, software, and networking
software as necessary. Log user issues via the Helpdesk System and escalate too higher-level support or software as necessary. Log user issues via the Helpdesk System and escalate too higher-level support or
house-keeping in areas of responsibility Give feedback to helpdesk at each critical phase of the repair job. Assess
technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete
as necessary.
house-keeping in areas of responsibility Give feedback to helpdesk at each critical phase of the repair job. Assess
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based)
of these types:
End-User Support Handle user requests via the Helpdesk system, telephone and e-mail Provide timely and
for overseeing the Business and System Analysis, Helpdesk (Internal and External), Testing and Infrastructure