revenue reports and forecasting & managing staff. Key Responsibilities: Store Operations Management: the store. Supervise and coordinate activities of staff members such as sales associates, cashiers, and concerns promptly and professionally. Ensure that staff members are trained to deliver high-quality customer improvement. Staff Management and Development: (160 Staff) Recruit, hire, and train new staff members. Schedule Schedule shifts and manage staff roster to ensure adequate coverage. Provide ongoing coaching, feedback
promotions to ensure maximum sales, prepare and direct staff who are preparing displays, actively participate with advertising trends, provide Leadership to staff, stay current with products, marketing and pricing improvements Admin and Cash
Management of Staff – Assign employees to duties, Encourage train employees, manage performance and develop staff, ensure procedures and policies are being adhered where required, determine when temp. staff required, recruit staff, attend and facilitate meetings
Security
customer expectations
work environment. Leadership to guide and inspire staff as well as strong organisational skills to keep Problem-solving skills for unexpected circumstances, such as staff shortages or unhappy customers. Conduct regular feedback and coaching to enhance staff skills and knowledge. Schedule staff effectively to ensure adequate and lead by example during busy periods. Ensuring staff are using computer, internet systems or mobile equipment positive relationships. Address and mediate any staff conflicts or concerns promptly and professionally
appearance and uniform standards. Train and develop all staff members supervised. Provide ongoing feedback to all aspects of the operation. Direct and assist staff members in maintaining high standards of food presentation specifications. Ensure the staff is following established service standards. Motivate staff members to maximize
appearance and uniform standards. Train and develop all staff members supervised. Provide ongoing feedback to all aspects of the operation. Direct and assist staff members in maintaining high standards of food presentation specifications. Ensure the staff is following established service standards. Motivate staff members to maximize
appearance and uniform standards. Train and develop all staff members supervised. Provide ongoing feedback to all aspects of the operation. Direct and assist staff members in maintaining high standards of food presentation specifications. Ensure the staff is following established service standards. Motivate staff members to maximize
appearance and uniform standards. Train and develop all staff members supervised. Provide ongoing feedback to all aspects of the operation. Direct and assist staff members in maintaining high standards of food presentation specifications. Ensure the staff is following established service standards. Motivate staff members to maximize
Train and instruct staff on customer service and store policies Assign tasks to staff to ensure efficient efficient operations Monitor and evaluate staff performance Respond and resolve customer issues and complaints financial activities Monitor Cashiers Scheduling of Staff as per business requirements Control and/or Discipline
effectively. • Manage Refrigeration Technicians and other staff members. • Delegate and allocate workload. • Managing Schedule workflow. • Assist staff technically where required. • Assist admin staff with relevant information in high pressure environment. • Ability to host staff meetings and delegate work. • Available after hours