training, and go-live support. Deliver exceptional customer service, promptly addressing client queries and
regarding all relevant technical issues. Visit customers where required / necessary. Developing and implementing
(Counter Sales) Building of relationships with customers and negotiate with Management for the best pricing
materials and products according to company needs and customer requirement. Ensure that the operations have always
Excellent verbal and written communication skills. Customer-centric approach to all tasks and interactions
projects Remains abreast of product ranges at customer sites which require major interventions Leads
systems and procedural barriers to enhance excellent customer service. Convene, chair and attend meetings and
information provided to internal and external customers must be of a high standard at all times. Supporting
the pulse of the online community, addressing customer emails, DMs and social media comments. Email Marketing:
philosophy of growing together resonates with our customers by strengthening the career paths of our candidates