shooting steps in our internal knowledge base or ticketing system Communicate effectively with customers
shooting steps in our internal knowledge base or ticketing system Communicate effectively with customers
troubleshooting steps in the internal knowledge base or ticketing system Mentor and coach junior support engineers
priority.
implementations and changes. Proficiency with Jira ticketing systems. Proven project management experience
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
Bank/Agents Logging Eskom/City of Cape Town issue tickets – for the buildings assigned to you. Requirements: