We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client handle related queries Share information with customers to build their understanding of products Create Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence computer skills - Microsoft Office a must Excellent customer service skills Ability to handle pressure - always
in the East Rand is looking to employ a Senior Customs Import & Export Clerk with 3 – 5 years' experience accordance with client's physical shipments & customers SLI, volume, value of goods, country of origin consignment progress Coordinate shipping with customs agents locally Coordinate with clearance agents
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
internationally for over 5000 clients REPORTING TO THE CUSTOMER LIAISON SUPERVISOR JOB PURPOSE: To provide an JOB FUNCTION: Quotations are drafted and sent to customer in time Quotes and Orders are processed accurately project status All queries/complaints are handled to customer satisfaction Orders, contracts and confirmations confirmed and customer is communicated with accordingly External and internal customer orders and queries
provide internal administrative support, resolve customer queries timeously and render efficient after sales sales service Key Tasks: Query resolution Customer support Customer PODs Render after-sales service Provide
the leader in Inflight Catering is looking for a Customer Services Manager, to join our dynamic team. Ensure communicated to all the teams Ensure that you respond to customer complaints with 48 hours of receiving it, and Experience Skills Communication Assertiveness Customer Service Competencies Communication Management
relations Manager Internally. Collecting and analysing customer data Tracking sales representatives activities meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service teams to improve the customer experience. Minimum matric 5 years experience in a Customer Relations role.
depth knowledge of all customs legislations and acts, in order to process all customs documentation. Prepare accordance with client's physical shipments & customers SLI, volume, value of goods, country of origin consignment progress. Coordinate shipping with customs agents locally Coordinate with clearance agents do and go the extra mile, needs to be flexible, customer focused, feel the need to constantly improve,
purpose of the Customer Service Representative role is to create the highest level of customer experience for a defined group of customers, to promote growth, profitability and customer performance targets. To To follow-up customer orders, receive, process and reply to all types of customer requests - and questions follow up specified list of Premier customers or to serve Select customers on “first come – first served” basis, but also be able to help all the company's customers as required. Job Responsibilities: The incumbent
a suitable person to employ in the position of Customer Service Supervisor. This position needs a person Achieve sales target & margin per commitment Customer on time delivery Stock availability Inventory for sales teams including eCOM Monthly reporting Customer Support (deliveries, new products, finance) Min Engineering / Technical Equipment / Project Management / Customer Service background Market related Basic R9000