technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
and Training (OD-ETDP).
Registered as an Assessor and Moderator.
5-8 years experience establishing
and Training (OD-ETDP).
Registered as an Assessor and Moderator.
5-8 years experience establishing
Relevant qualification – Diploma / Moderator / Assessor 1 – 2 years of experience as a Team Leader or
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced Manage the application portfolio ensuring that quality standards are met, projects are completed according system testing and implementation Manage support calls to ensure user support and that high service levels
the International Convention Centre Durban (ICC), the ICC Exhibition Centre and the ICC Arena. The Durban Leading Conference Centre by World Travel Awards for 18 years. The organisation is calling for suitable candidates
the International Convention Centre Durban (ICC), the ICC Exhibition Centre and the ICC Arena. The Durban Leading Conference Centre by World Travel Awards for 18 years. The organisation is calling for suitable candidates
Ons is ''n dinamiese uitgaande Call Centre in Amanzimtoti, Durban, en ons is op soek na
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
with regards to hours of work.
• Perform on-call duties if required
Skills required
potential risks such as supply chain disruptions, quality issues and capacity constraints. Pricing policy to ensure the capability of providing the right quality products at the right price and to be able to offer solutions to the Build it Imports Distribution Centre. Relevant Commercial, Marketing or Supply Chain negotiation skills. Sound business and financial acumen. Quality orientated and self-driven to achieve results. Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly