organization and security. Provide excellent customer service , addressing inquiries and ensuring customer satisfaction
within the Support Centre, to ensure customer service responsibilities for the business. The successful verbal communication skills. Provide sound customer service within a technical product environment. Excellent Required Skills: Administration: 1 -2 years Customer service– 1 year or more
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner at-risk accounts, provide clients with recommendations on how to get the most from products/services Own for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores
within the Support Centre, to ensure customer service responsibilities for the business. The successful verbal communication skills. Provide sound customer service within a technical product environment. Excellent Required Skills: Administration: 1 -2 years Customer service– 1 year or more
suitably qualified and experienced internal customer service representative to join their team in Pinetown. least 4 years' experience in an internal/customer service role is required. Packaging expereince would be
at-risk accounts, provide clients with recommendations on how to get the most from products/services Own for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase facing role such as Client Experience or Technical Account Management role IT/Tech related experience Experience
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams exams, accreditation with the Financial Services Regulatory authority and requires continuous professional estate. Provide pro-active, on demand financial service and advice to customers within your allocated customer
records of customer interactions, process customer accounts, and file documents as needed. Feedback Collection: internal teams to help improve our products and services. Policy Adherence: Follow communication scripts customer support experience or experience as a client service representative. Strong phone contact handling Examples: Customer Satisfaction Score (CSAT) Service Level (Response Time) Resolution Rate Call