is looking for an experienced Customer Relations Agent to join their dynamic team. Service Excellence –
Duties:
Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:
organized and detail-oriented Site Administrator / agent to join our team. This role is critical in ensuring
media
and/or instructing agents to file recordals. Liaising with current or previous agents of record to obtain capturing of data. Following up with Registries and/or agents on outstanding matters. Processing official documents documents received from the Registries and agents, particularly reviewing the documents for accuracy. Invoicing Invoicing clients. Processing of invoices received from agents. Liaising with clients on various grounds including:
and/or instructing agents to file recordals. Liaising with current or previous agents of record to obtain capturing of data. Following up with Registries and/or agents on outstanding matters. Processing official documents documents received from the Registries and agents, particularly reviewing the documents for accuracy. Invoicing Invoicing clients. Processing of invoices received from agents. Liaising with clients on various grounds including:
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
sellers, attorneys, bond originators & sales agents.
Estimates - Full function Request rates from multiple agents. Compare and provide quotations / estimates based and origin charges Liaising with both clients and agents in efficient, professional manner Track shipments