communicating with stakeholders and ensuring resource availability for the project team. The candidate will report
prepare and clean data for modeling Ensure data availability and quality Model Evaluation and Deployment:
with data engineering teams to ensure data availability and quality
Model Evaluation
with data engineering teams to ensure data availability and quality
Model
Acceptance Testing (UAT) processes. Ensure that all acceptance criteria are met in the designed and developed backlog and sprint planning. Improve the help available to users on the web app via interactive guides
independently and collaboratively as needed. Be available for work outside normal hours to fulfill client
Work with data engineering teams to ensure data availability and quality Model Evaluation and Deployment:
Work with data engineering teams to ensure data availability and quality Model Evaluation and Deployment:
work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within when they occur, and logs all such incidents in a timely manner Captures all required and relevant information immediate resolution Provides second level support to all incidents, requests and identifies the root cause tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other initial triage or troubleshooting Leads and manages all initial client escalation for operational issues
clients and client end-users in support. Update all ITSM calls timeously with a complete audit trail business standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues or written feedback and technical information to all levels of end-users. Must be able to work flexible of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here