providing excellent customer service by focusing on the needs of individual customers directly or through of the team, promoting long-term customer relationships and customer loyalty. Essential Requirements: and cancellations directly from customers and prospective customers via email and telephone. Maintaining regular contact with customers. Proactively identifying and targeting prospective customers through outbound all times during communications with customers. Resolving customer issues quickly and efficiently. Liaise
providing excellent customer service by focusing on the needs of individual customers directly or through
of the team, promoting long-term customer relationships and customer loyalty.
Essential
and cancellations directly from customers and prospective customers via email and telephone.
Maintaining
contact with customers.
Proactively identifying and targeting prospective customers through outbound
times during communications with customers.
Resolving customer issues quickly and efficiently.
Build and maintain relationships with OEM customers Promote the brand in order to enhance the value of new prospects / new markets / growth areas / customers Identify and report on new emerging trends Expand Providemarket feedback on products Understand customer needs and devise plans to meet them Devise trategic Management on promotional strategies that meet customer demands Coordinate activities with Finance, Warehousing Warehousing, and Logistics departments to ensure customer satisfaction and seamless processes Negotiate
Build and maintain relationships with OEM customers Promote the brand in order to enhance the value of new prospects / new markets / growth areas / customers Identify and report on new emerging trends Expand Providemarket feedback on products Understand customer needs and devise plans to meet them Devise trategic Management on promotional strategies that meet customer demands Coordinate activities with Finance, Warehousing Warehousing, and Logistics departments to ensure customer satisfaction and seamless processes Negotiate
the Branch. Develops strategies to improve customer service, drive store sales, increase profitability that will increase sales and grow the existing customer base. Maintain high store standards and conditions she will also ensure customer needs are met, complaints are resolved, and service is quick and efficient and analyse sales performance metrics. Solid customer service attitude with excellent negotiation skills
abilities with positive approach. Excellent customer service skills with ability to problem solve technical individual with ability to communicate clearly with customers and colleagues. Responsible and accountable individual
and services to potential and existing clients, exceeding sales targets, and growing our customer base
business and customer relationships.
- Present, promote and sell products/services to existing and
and prospective customers.
- Reach out to leads through cold-calling.
- Achieve agreed upon
Position Objective:
-Increase customer base by selling/marketing financial products telephonically
contact centre environment.
-Build strong customer relationships to ensure repeat business.
-Provide
/>-Provide efficient, outstanding customer service.
-Recieve internal training on how to effectivly
/>Manage and grow existing business, through regular customer visits and networking, in line with our strategic
undertake market research into potential new customers to grow order bookings
To maximise the additional
opportunities with our existing customer base and maintain existing customer levels
To plan and execute
selection/specification of company products by the prospective customers/markets
To follow up on incoming enquiries
create profitable business
To act as the customer´s representative within the company for KZN