Management solutions. Provide technical Hands-on, assistance, guidance & training to team members
diagnosis and problem solving Load, setup and provide basic administrative support on Windows 7, Windows 8, Windows 10, Windows 11 Load, setup and provide basic administrative support on Server 2008, Server 2012 2012, Server 2016, Server 2019, Server 2022 Have a basic understanding of VoiP and SIP (beneficial) Participate fault diagnosis Basic Understanding of Windows 7, Windows 8, Windows 10, Windows 11 Basic Understanding 2019, Server 2022 Basic Understanding of LAN cabling and network topology (Ethernet) Basic Understanding
complex problems to the relevant third parties. Assist with the documentation of standard operating procedures DDI and CNS certifications Required Experience: Basic work experience in a technical implementation engineering engaging with clients and conducting presentations Basic project administration and documentation experience
that humanizes Conversational AI interactions. Assist in training various aspects of Conversational AI or content strategy. Experience with new and emerging technologies such as AI, IoT, and VR. Proven track
maintenance and test tasks.
Basic Requirements
act IT requirements.
POPI act – IT requirements. Managing security emergencies. KPA: Server Management and Maintenance: Ensure implementation, and testing. Managing server emergencies. KPA: Network Management and Maintenance: Manage testing of failover systems. Managing network emergencies. KPA: Hardware Management and Maintenance: Maintain GM on activities, projects, initiatives, and emergencies. Oversee/support with the management of: IT service
provide feedback
debug backend issues as they arise Stay updated on emerging technologies and best practices in backend development
skills Knowledge of all MS operating systems with a basic understanding of server OS Installation and configuration User Management MFA Teams and SharePoint knowledge Basic networking and Firewall knowledge General Internet