Description:
Are you ready to take center stage and showcase your coding prowess under the
accurately, to write and execute test cases using the center tools and also do bug tracking and integrate testing
across SA (remote configuration)
Covering calls for other office facilities such as connectivity
Information
Record and analyse IT calls logged & determine patterns to pro-actively
within budget, liaising with landlords/property agents, reviewing lease agreements, etc.
Assist with
offices across SA (remote configuration) Covering calls for other office facilities such as connectivity phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively within budget, liaising with landlords/property agents, reviewing lease agreements, etc. Assist with office
branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
branches in resolving ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved Mobile applications support queries escalated by agents. Relief Duties Acts as a backup in the absence enhancements. Assists in the logging and fielding of calls received from branches and clients. Participates
escalation point for support supervisors. Coach agents/technical staff when problem areas are identified incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
escalation point for support supervisors. Coach agents/technical staff when problem areas are identified incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
Our client is a leading telecommunications, data center, and networking company committed to providing management, preferably in the telecommunications, data center, or networking industry.
Microsoft Volume Licensing Service Center (VLSC), Microsoft Partner Center, Microsoft Product Terms, and License