you’ll do:
operational development team to support their call centre operations. Reporting to the Head of IT, you'll
Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
(NoSQL), SQL Cloud Ops: Google Cloud Platform (GCP), Amazon Web Services (AWS) CI/CD: Advanced proficiency
Reference: NWA003112-PCa-2 Calling all experienced Senior C# Developers looking to join a renowned International send your CV to pcalvinnetworkrecruitment.co.za or call me on 011 622 9526. Annually
to IT · Experience in Office 365 and 365 admin centre (End to End Support) · Good knowledge on Power
and teams, have worked in a large corporate Data Centre, and have experience with BMS systems. The technical
respect, accountability, client-driven and people-centred, and passionate and motivated staff members are