passionate and dedicated national marketing and call centre teams to change lives and make a difference. print, and social media marketing, as well as call centre performance analysis and optimisation. Develop
marketing aspect Customer Care Call Centre Management management of the Call Centre Team responsible for all
marketing aspect Customer Care Call Centre Management management of the Call Centre Team responsible for all
strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Glacier product and process knowledge Proven Call Centre management experience will be an advantage
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
upload of bank statements Ensure Bank GL's Balance to MT940's [Kyriba] Upload new Vendors into Banking platforms platforms and SAP Management of Bank statements [Saving daily] Manage and advise Petty Cash requirements Currency Cash Management Ensure upload of bank statements Ensure Bank GL's Balance to MT940's [Kyriba] Daily timeously and accurately. Upload new Vendors into Banking platforms and TMS Cross check and confirm externals external deals into TMS, as per trade concluded with bank TMS Administration Users - Create, Delete and administrate
upload of bank statements Ensure Bank GL's Balance to MT940's [Kyriba] Upload new Vendors into Banking platforms platforms and SAP Management of Bank statements [Saving daily] Manage and advise Petty Cash requirements Currency Cash Management Ensure upload of bank statements Ensure Bank GL's Balance to MT940's [Kyriba] Daily timeously and accurately. Upload new Vendors into Banking platforms and TMS Cross check and confirm externals external deals into TMS, as per trade concluded with bank TMS Administration Users - Create, Delete and administrate
a professional manner To provide support to call centre queries relating to the relevant software Ad
a professional manner To provide support to call centre queries relating to the relevant software Ad