beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
trends and areas for improvement within the call centre.
communication skills - staff, customers, RSM, BSU, HR, call centre • Good written communication skills — emails
communication skills - staff, customers, RSM, BSU, HR, call centre • Good written communication skills — emails
standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
requirements Depot maintenance inclusive of HC Dept and Call Centre in conjunction with building Maintenance Team
• You must have a minimum of 2 years in the call centre and administration industry • You must have experience
• You must have a minimum of 2 years in the call centre and administration industry • You must have experience
Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience Preferrable. Experience: Essential: 24 months Call Centre / BPO experience 2 years Customer Service experience