General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. · Tasks could
or Supervisor at CUM Books Greenstone Shopping Centre. With a history spanning over 80 years, C.U.M.
submission, quarterly finance board report (IFRS) Cost centre cost allocations Balance sheet recons Cashflow
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
and process tickets generated in the CRM Answer calls and emails from customers with queries Provide assistance
organization's products/services. • Makes telephone calls and in-person visits and presentations to existing
and participation in after-hours support and on-call rotations as neededQualifications:
organization's products/services. • Makes telephone calls and in-person visits and presentations to existing
0.5% on all sales provided that Minimum of 100 calls are registered weekly on the telephone system and
not limited to: Diary management and screening of calls. Preparing and editing confidential correspondence