concern providing claims assistance to European medical insurance companies from their African head office German native speakers in the role of Assistance Medical Co-ordinator. The primary responsibilities of the tour operators. The main aim is to arrange the medical or travel needs for the insured policyholder. Remuneration: experience within travel / insurance / medical assistance / call center highly advantageous FSB registered email with policyholders, a worldwide network of medical providers and colleagues around the world Co-ordinate
communications, including both incoming and outgoing calls. Take messages and relay them promptly to the Financial business, including long-term assurance policies, medical aids, gap cover, wellness programs, and investments appointment scheduling.
Sending medical aid, gap cover, policy, and investment documents
Linkedin, and Google searching. Previous cold calling experience This position is not suitable for a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other Action-specific targeted projects via email and phone calls Ad hoc sales-related administration. Assist with of a long-term growth plan. Some degree of cold calling is expected for specific projects. General admin:
Linkedin, and Google searching. Previous cold calling experience This position is not suitable for a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other Action-specific targeted projects via email and phone calls Ad hoc sales-related administration. Assist with of a long-term growth plan. Some degree of cold calling is expected for specific projects. General admin:
Linkedin, and Google searching.
providers. Answering Switchboard & transferring calls – not a busy switchboard. General communication sellers, attorneys, bond originators & sales agents. Creating hard copy files of all transactions & for credit checks – Co-ordination with letting agents. Checking lease documents have been completed correctly correctly - Co-ordination with letting agents. Compilation of cover sheets for files. Compilation of Tenants & Landlords – Co-ordination with letting agents. Managing maintenance requests with service providers
providers. Answering Switchboard & transferring calls – not a busy switchboard. General communication sellers, attorneys, bond originators & sales agents. Creating hard copy files of all transactions & for credit checks – Co-ordination with letting agents. Checking lease documents have been completed correctly correctly - Co-ordination with letting agents. Compilation of cover sheets for files. Compilation of Tenants & Landlords – Co-ordination with letting agents. Managing maintenance requests with service providers
experience, plus a contribution to the company medical aid.
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25000 - R 30000 - Monthly plus 13th cheque, medical aid and 15 days leave
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that