while building a rewarding career. As a Debt Review Agent, you will engage with customers telephonically,
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
departments for assistance. Handling inbound and outbound calls professionally. Providing excellent customer service
while building a rewarding career. As a Debt Review Agent, you will engage with customers telephonically,
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
implementation.
implementation Commercial expertise including: Agent management Africa Risk management experience will familiar with African customs processes Skills: Agent relationship management Well - developed inter-personal this role: Africa Agent Network Management Facilitate the signing up of additional agents where necessary necessary Cultivate strong relationships with agents by fostering trust and cooperation Define relevant KPIs performance African agents Set up a system to regularly evaluate the performance of African agents Have regular
Journals for Rentals on Sage One
- Levy Debtors calls & Responding of shareholders emails
- Build
the heads of department
- Liaise with Sales agent and clients for transfer
- RCI Queries (Space
implementation