an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling handling, · Receive incoming telephone calls from customers and/or delivers scripted or non-scripted messages standards and rules in order to meet key contact centre performance goals for customer satisfaction, productivity indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids
large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing providing coaching and training to improve agent performance, and managing escalated customer inquiries. The pervise and manage a team of call centre agents.
We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have
from customers, assisting with complex service calls, technician support, queries around parts.
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have
We urgently require experienced Call Centre Quality Assurers for our client based in Pretoria. MUST have certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance