To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain skills and the ability to use a provided laptop and cell phone effectively. Excellent time management and expenses covered by the company. Company-provided cell phone and laptop for work-related tasks.
Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse and Admin) by managing standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates travel R80K - R90K CTC (includes car allowance & cell allowance) Will receive a petrol card
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain skills and the ability to use a provided laptop and cell phone effectively. Excellent time management and expenses covered by the company. Company-provided cell phone and laptop for work-related tasks.
Management and take direction on promotions plan. Drive MTN Gig Rigs (Toyota LDV with a 1,3-ton trailer) with equipment and branding material Conduct outlet calls (visit retail stores to do branding and collect
Management and take direction on promotions plan. Drive MTN Gig Rigs (Toyota LDV with a 1,3-ton trailer) with equipment and branding material Conduct outlet calls (visit retail stores to do branding and collect
experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report entails the following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler coach SR on during their calls) Attend to the trade with a SR for a specific calling day. Go through the gaps
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report entails the following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler coach SR on during their calls) Attend to the trade with a SR for a specific calling day. Go through the gaps
(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated