Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
You've arrived at iOCO Infrastructure
Innovators Thrive!
We are seeking a Call Coordinator with strong communication skills do:
Your expertise:
You've arrived at iOCO Infrastructure
-Must have Matric, 2- 5 years' working experience in a security service company / or installed
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting:
qualification.
- 2 to 5 years of working experience in a security service company.
- Knowledge
telephone etiquette, with previous experience in a customer care or call centre role being advantageous.
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer
Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Degree) – advantage EXPERIENCE AND SKILLS REQUIRED: 3 – 5 Years' Call Centre experience preferably in a leadership
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Responsibilities:
You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying quality leads Key Responsibilities: Initiate outbound calls to prospective clients who have shown interest in sales targets. Requirements: Previous experience in outbound call center roles or sales environments is