Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable importantly, you believe in yourself Join our team to experience exceptional training, mentoring and professional You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying provided by the company Previous experience in outbound call centre roles or sales environments will
successful candidate will conduct outbound sales calls, present products and services effectively, and Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African ID
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Degree) – advantage EXPERIENCE AND SKILLS REQUIRED: 3 – 5 Years' Call Centre experience preferably in a leadership
successful candidate will conduct outbound sales calls, present products and services effectively, and Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South African ID
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful or related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents in achieving and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key team Minimum requirements (Qualifications and Experience) • Grade 12/ Matric • A Degree/Diploma in any work experience in a Debt Collection Environment • Knowledge of the function, process in a Call Centre
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales telesales environment - Listening to calls and providing coaching and guidance to members of team Scripting team members Experience in Team management/ leading a team / coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking appointments including experience in