Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance necessary Minimum Matric / Grade 12 5 years experience in selling/sales within the automotive/ building 2IC or team leader role within a large contact centre Excellent interpersonal communication skills and
skills and a mind for business. Minimum of 1 year experience required in a similar role, own vehicle, relevant and accepts accountability. Negotiable based on experience
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information and credits Experience within the short term insurance industry Dealer business experience R8000 com
and ultimately sales made. • Meeting minimum daily call targets. • Adding new dealers to dealer book. • relationships with new and current dealers through calls, emails and via WhatsApp. • Gathering information and credits Experience within the short term insurance industry Dealer business experience R8000 com
telephone and email. Ensure that all reservations calls, emails and requests are followed up on time and REQUIREMENTS Previous experience as a hotel reservationist Microsoft office experience PMS experience (preferably (preferably MEWS) Telesales experiences within in the hotel environment Excellent verbal, written and telephone
Calling All Innkeepers Join our Charming B&B and Create Unforgettable Guest Experiences Do you: house that offers guests a unique and memorable experience. Come join our small and passionate team and and health regulations. Qualifications: Proven experience in the hospitality industry, preferably in a people and sharing a sense of place. Bonus Points: Experience in hospitality operations management. Culinary
telephone and email. Ensure that all reservations calls, emails and requests are followed up on time and REQUIREMENTS Previous experience as a hotel reservationist Microsoft office experience PMS experience (preferably (preferably MEWS) Telesales experiences within in the hotel environment Excellent verbal, written and telephone
Calling All Innkeepers Join our Charming B&B and Create Unforgettable Guest Experiences Do you: house that offers guests a unique and memorable experience. Come join our small and passionate team and and health regulations. Qualifications: Proven experience in the hospitality industry, preferably in a people and sharing a sense of place. Bonus Points: Experience in hospitality operations management. Culinary