must be willing to work retail hours, including weekends
Skills required:
IMPORTANT:
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback management informed to avoid surprises. Manage staff weekend stand-by schedule. Manage, administer, and approve professional articulation when answering customer calls. Must be able to work in a team Must have a positive
accompany the occasional standby duty and duty weekends. Quoting and making bookings • Action telephonic the duty phone, until the next morning • Duty weekends - Despatch guides/drivers on Saturday- and Sunday last-minute changes are made during the course of the weekend - Attend to any driver problems, queries, breakdowns received on the duty phone, during the course of the weekend (coming in to the office, if necessary) - Correctly any new bookings made during the course of the weekend • Assist the Operations Team in general, where
accompany the occasional standby duty and duty weekends. Quoting and making bookings • Action telephonic the duty phone, until the next morning • Duty weekends - Despatch guides/drivers on Saturday- and Sunday last-minute changes are made during the course of the weekend - Attend to any driver problems, queries, breakdowns received on the duty phone, during the course of the weekend (coming in to the office, if necessary) - Correctly any new bookings made during the course of the weekend • Assist the Operations Team in general, where
accompany the occasional standby duty and duty weekends.
Quoting and making bookings
• Duty weekends
- Despatch guides/drivers on Saturday-
last-minute changes are made during the course of the weekend
- Attend to any driver problems, queries,
received on the duty phone, during the course of the weekend (coming in to the office, if necessary)
-
any new bookings made during the course of the weekend
• Assist the Operations Team in
possess a qualification applicable to RE, have Call Centre or Sales experience, Retail Banking / Financial Banking/ Sales/ Insurance/ Customer Service or Call Centre experience. FAIS Regulatory Exam (RE5). Exposure
and participate in promotional events, including weekend activities.
duties:
Handling bags (20kg) Willing to work shifts and weekends License (Advantage) Gradce 12/ Matric Certificate
accompany the occasional standby duty and duty weekends, include quoting and making bookings. You will received on the duty phone, during the course of the weekend. You will need excellent computer skills and experience