Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring recruitment metrics, such as time-to-fill, candidate quality, and diversity statistics, to track progress and experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
highly meticulous & solutions-driven Claims Assessor: Life is sought by a dynamic provider of cutting-edge must have 2-4 years' work experience as a Life Assessor is required with detailed knowledge relating to all relevant parties. Work on the queries on the Assessor 1 queue. Attend to ad hoc business partner queries deferred days and possible prescription. Work outbound call on vehicle claims in excess of 100 days old (will At least 2 - 4 years' work experience as a Life Assessor is required. Previous work experience in long
Prepare instructional materials Recruit technical trainers Teach new skills to employees Training follow
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
highly meticulous & solutions-driven Claims Assessor: Life is sought by a dynamic provider of cutting-edge must have 2-4 years' work experience as a Life Assessor is required with detailed knowledge relating to all relevant parties. Work on the queries on the Assessor 1 queue. Attend to ad hoc business partner queries deferred days and possible prescription. Work outbound call on vehicle claims in excess of 100 days old (will At least 2 - 4 years' work experience as a Life Assessor is required. Previous work experience in long
of the site's Quality function ensuring the products exceed customer expectations. Quality Assurance and monitoring and review of quality procedures. Conducting rigorous Quality Risk Assessments (QRA) and goods specifications. Conduct quality inspections to ensure adherence to quality specification. Implement Implement and manage, quality management of change (QMOC) process Instutute controls for raw materials, packaging engage with shop floor to ensure adherence to quality targets. Work with production team to sample and