complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
RSM, BSU, HR, call centre • Good written communication skills — emails to support centre's • Knowledge
RSM, BSU, HR, call centre • Good written communication skills — emails to support centre's • Knowledge
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) FACULTY OF HUMANITIES DEPARTMENT: CENTRE FOR TEXT TECHNOLOGY
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) FACULTY OF HUMANITIES DEPARTMENT: CENTRE FOR TEXT TECHNOLOGY
Join multi national OEM based on East Rand Identifying and contacting clients to further expand the customer
provide support in the Johannesburg East and East Rand region with a Country Trip to Mpumalanga, for skincare