My client is looking for a Refurb Centre Technician based in Spartan.
Requireme licence
Responsibilities Develop Business Plans Sales Managers oversee the Sales department, which means they must develop an overall business plan, including sales strategies and profit goals. This includes performing territory and sales analyses, assessing the results, and adjusting sales strategies accor
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct weekly Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
environmentSkills:
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance 2IC or team leader role within a large contact centre Excellent interpersonal communication skills and
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
or Supervisor at CUM Books Greenstone Shopping Centre. With a history spanning over 80 years, C.U.M. growth and success of CUM Books Greenstone Shopping Centre. Apply now and be part of a team with a purpose
Minimum Requirements: