Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice calls Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage related plus incentives The post Senior Contact Centre Agents appeared first on freerecruit.co.za .
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
The incumbent will manage and support the Call Centre Agents in achieving required input and output standards client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Responsibilities: • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
for a Project Manager - Infrastructure & Data Centre Specialist to join their team This is a Hybrid related to a move of infrastructure between Data Centres. To plan; direct and co-ordinate the activities
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. Job Objectives: To deliver exceptional customer service through in-store visibility and proactivity to
Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres.
Knowledge, Skills and
admin with adjustments on the system
between years of study. Works with the Admission Centre to understand different curriculum scenarios (e Service Level Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations student contact made by the Customer Relations Centre on the academic system. Provides various letters/documents Supports other member of other Customer Relations Centre team to ensure and drive the efficient resolution legislation relevant to the Customer Relations Centre. Supports and collaborates with other members of
Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres. Knowledge, Skills and Attributes: Strong project Documents Project Manager, Infrastructure, Data Centre Specialist, Application Hosting, Agile