Nail Technician needed in Sandton
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Administrative Duties: Handle incoming service requests via phone, email, or in-person visits. Maintain accurate records service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
Ensure the Estimate goes to client via email and phone call, go ahead is received within one hour of booking numbers and issue the go ahead to the foreman and technicians. Update clients 4 hourly on the status of vehicles Ensure the Estimate goes to client via email and phone call, go ahead is received within one hour of booking numbers and issue the go ahead to the foreman and technicians. Update clients 4 hourly on the status of vehicles
client problems that need to be escalated to technicians by sending jobcards and other communication to repair jobs advising of technician allocated and estimated arrival time of technician Closing of completed completed job orders by ensuring technicians reported work done and changing status, date completed and other new machine installations Continuous review of technician workload to balance workload and obtain faster Stock Control Issuing of stock to drivers and technicians as per invoices generated Invoicing of parts
customers, assisting with complex service calls, technician support, queries around parts.
Ensure the Estimate goes to client via email and phone call, go ahead is received within one hour of booking numbers and issue the go ahead to the foreman and technicians. Update clients 4 hourly on the status of vehicles
Service Representatives to assist clients over the phone with regards to service complaints and queries. complaints service · Assisting Customers over the phone with policies and procedure of the company · Monitoring