years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of industry • Experience in Individual life insurance product ie Life cover, Permanent Disability cover,
for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
Services - Operations Assistant Manager with extensive LIFE Insurance experience. Oversee, in conjunction with (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
Services - Operations Assistant Manager with extensive LIFE Insurance experience. Oversee, in conjunction with (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration (Operations) - Comprised of the following four areas: Call Centre, Claims, Data Management and Premium Administration
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
to handle inquiries and concerns from diverse clientele. Proficiency in using CRM software and Microsoft various communication channels, including phone calls, emails, and online platforms. Schedule property
to handle inquiries and concerns from diverse clientele. Proficiency in using CRM software and Microsoft various communication channels, including phone calls, emails, and online platforms. Schedule property
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily fitness industry Formal or informal training in a call center environment Fluent in both written and verbal Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
Receptionist – answering the switchboard, transferring calls, and taking messages General typing Assisting with with regards to the clients Life/Investment Planning requirements Calling for policy information To assist
Receptionist – answering the switchboard, transferring calls, and taking messages General typing Assisting with with regards to the clients Life/Investment Planning requirements Calling for policy information To assist