information to ensure accuracy of information and correct processes are followed as well as implement solutions documentation for quality assurance and ensure corrective action is taken Ensure the analysis and accurate of risk indicators and controls, feedback and corrective action implemented by reviewing reports through specialised skills-set to ensure work is completed to correct standard and expectations. Review, improve and update and implement service level agreements with vendors and internal service providers e.g. Group
resolving issues and initiating appropriate corrective action Managing the programme's budget on behalf Sponsor Ensuring the delivery of new products or services from projects Allocation of common resources and
coordinate shift workers, including site monitoring, corrective intervention tickets and Tier 2 network operations during various shifts. Responsible for handling corrective intervention tickets, diagnosing network problems resolving complex technical issues within the defined service level agreements. Manage escalations efficiently proactively. Knowledge and skills in handling corrective intervention tickets promptly to address network
networking and server administration in an IT managed services or consulting environment.
efficient, effective, and cost-conscious travel service delivery that differentiates the business. Ensure done on reservations. Ensure that all fees are correctly charged at time of ticketing including invoicing client, when quoting. All documentation to be correctly issued and emailed to the client and supplier
co-ordinate shift workers, including site monitoring, corrective intervention tickets and Tier 2 network operations various shifts Taking accountability for handling corrective intervention tickets, diagnosing network problems resolving complex technical issues within the defined service level agreements Managing escalations efficiently
RESPONSIBILITIES: To provide a service to the Business Unit in order to minimize delay times and enable investigate and solve problems as they occur. Services to the business unit include: Identify problem failures and associated deviations to implement corrective and preventive actions. Implement solutions to deviations with all relevant parties. React and correct all substandard process conditions QUALIFICATIONS:-
experience working as an Application Developer servicing SME & Corporate market Portfolio (ESSENTIAL) Bootstrap, API design and development, RESTful Services & IIS Management on Server 2016) Valid driver's opportunity In accordance with the POPI Act 4 of 2013 : All candidate personal information is treated like Bootstrap API design and development RESTful Services IIS Management on Server 2016 MINIMUM ESSENTIAL experience working as an Application Developer servicing SME & Corporate market Portfolio (ESSENTIAL)
compliance requirements. Drive effective and efficient service or product delivery. Optimise productivity of the delivery mechanisms, methodologies and client service delivery improvements. Ensure commercial soundness portfolio of services or projects are configured to drive priority delivery. Ensure services to client meet meet expectatioms. Deliver service to client expectations by providing services that are benchmarked to alignment with strategic intent by ensuring the client service portfolio is reflective of the emerging needs of
that it is accurate, complete and consistent for correct planning. Fix the basics: Owner to ensure master data for all relevant modules are checked and corrected. (ex: Bill of Materials; Usages; Sales numbers; project Constantly checking and vetting data for correctness in time for module go-live Define timelines relating