management of hosted services and solutions with care and attention. Skillfully troubleshoot and resolve
cross-skilling in the team Provide support during high care and after a change has gone live. Work independently
efforts
Oversee and coordinate hyper care activities and pro-actively manage defect resolution
accuracy, and document findings with meticulous care. Innovate tools for process efficiency, drawing
subcontractors and customers. ?Maintain customer relationship and improve customer satisfaction. ?Outputs understands customers' potential requirements and provides constructive suggestions for customers' benefit development. ?Be able to communicate and report with customers and have good communication capability. ?Be proficient writing with English, and can communicate with customers about technical solutions. Technical Requirements the initial and intermediate personnel of the customer and subcontractors.
subcontractors and customers. ?Maintain customer relationship and improve customer satisfaction. ?Outputs understands customers' potential requirements and provides constructive suggestions for customers' benefit development. ?Be able to communicate and report with customers and have good communication capability. ?Be proficient writing with English, and can communicate with customers about technical solutions. Technical Requirements the initial and intermediate personnel of the customer and subcontractors.
Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Sales and Service Process streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Technical Proficiency: essential. Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Courier sector. You will be expected to support the customer base with any application based technical difficulties You will also be required to rationally isolate customer needs and be able to translate these into potential in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS rotational shift work will be expected. DUTIES: Assist customers with technical software related queries / problems
solutions provider dedicated to delivering the utmost customer satisfaction across diverse sectors, including high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational parameters of customer margin policies. Collaborate with the Sales Team and customers to ensure delivery excellence across all aspects. Coordinate with Customer Services to manage returns, replacement devices Manage customer purchase orders in collaboration with the procurement team. Handle customer back-order
Manager to lead the compliance journey towards customer-centric innovation About Us: This exciting Fintech the way compliance drives innovation. They are a customer-centric, product-led platform with an unstoppable in a way that speaks directly to their customers' needs. Customer-Oriented Focus: In this role, your focus focus will be on making things happen for their customers while upholding compliance and regulatory requirements Agents and execute compliance strategies to elevate customer account conversion rates. Your contribution will