Assess, evaluate, and monitor the adequacy, effectiveness and efficiency of the organizations internal control systems. Identify improvements and enhancements to the internal control systems. Risk Management - Identify risk areas and implement controls and systems to address these. Investigate breac
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock track order progress to provide. feedback to customers (internal and external) on loading dates. Request nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly stock transfers – Consignment warehouses. Process customer orders for delivery at destination and arrange
Reference: CAW005477-JH-1 Fabric & Fashion Customer Service Representative - Cape Town CBD, Western
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
experienced Customer Relations Manager/Team Leader with a strong understanding of sales, customer retention the customer relationship management process, driving growth and ensuring high levels of customer satisfaction Manager/Team Leader will lead and support a team of Customer Relationship Managers to achieve company goals Develop and implement Customer Relations Manager strategies to optimise customer retention and satisfaction - Provide training, coaching, and support to Customer Relationship Managers. - Conduct regular performance
Description Job title: Customer Success Consultant Our client, based in Somerset West , is looking for knowledge to join their team in the position of Customer Success Consultant as soon as possible . Company: support services to ensure customer success. Overview and Skills needed: Customer Success Consultants must utilise their software on the customer's business needs. The Customer Success Consultant is not focused educating their customers on the flexibility and capabilities of their software so customers are encouraged
Town, Durban, and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain required acquittals Completing customs bill of entries and submission of customs excise accounts Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections Managing detained cargo and supervising/developing Bond/Custom staff Liaising with clients regarding workload cargo records in the internal system Obtaining Customs release for cleared cargo and filing documentation
to identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide incoming calls and promptly address customer inquiries. Provide customers with comprehensive product and service operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
CRM platform utilisation (email and in APP comm) Customer data management Loyalty program Duties Support driving loyalty program Create and deploy customer journeys Customer Journey performance monitoring and reporting membership base Drive APP download acquisition Customer retention Data cleanup (unsubscribe management)
Town, Durban, and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain required acquittals Completing customs bill of entries and submission of customs excise accounts Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections Managing detained cargo and supervising/developing Bond/Custom staff Liaising with clients regarding workload cargo records in the internal system Obtaining Customs release for cleared cargo and filing documentation