from customers, in order to satisfied and fulfil customer needs while maintaining constant customer service stock from suppliers and principals to fulfil customer demand and maintaining service levels. Ability Sales to guarantee order fulfilment in line with customer requirements. Maintaining all documents relating
from customers, in order to satisfied and fulfil customer needs while maintaining constant customer service stock from suppliers and principals to fulfil customer demand and maintaining service levels. Ability Sales to guarantee order fulfilment in line with customer requirements. Maintaining all documents relating
coordinating the timely delivery of goods to customers, optimizing delivery routes, managing a team of ensure timely and efficient delivery of goods to customers. Optimize delivery routes to minimize delivery as sales and customer service, to coordinate delivery schedules and resolve any customer issues. Manage resources effectively to meet delivery deadlines and customer expectations. Requirements: Proven experience
Duties & Responsibilities Interface with customers directly and manage delivery expectations accordingly transporters. Arrange for deliveries of products to customer sites. Ensure support functions are maintained the operational nature of this role. Deliver a customer-focused service. Investigate and resolve client chemical environment 3 years of experience in customer service Transport industry exposure The post Supply
quality reports conform to the requirements of the customer
Evaluate and follow up on service levels
are of the correct criteria
Inform the customer immediately if there are any delivery delays
delays
Handle and document all queries and customer complaints
Monitor and compile daily and monthly ensure the driver signs for each POD
Ensure customer satisfaction both internally and externally
Quality, Health, and Safety:
Ensure that customer KPIs are known, understood, measured, managed
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
Loading Bay Drive long distance to deliver goods to customers Record deliveries Report road incidents to the to operate the superlink Good communication and customer service skills Ability to work independently Valid
Loading Bay Drive long distance to deliver goods to customers Record deliveries Report road incidents to the to operate the superlink Good communication and customer service skills Ability to work independently Valid
OVERALL OBJECTIVES To ensure the best service to customers, MSC branches nationally and MSC Geneva is maintained to 7 years reefer/shipping experience essential Customer Services Orientation Excellent Communication and