exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play excellence by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
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Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
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CPT003480-Jol-1 Are you customer service driven and exceptional at addressing customer concerns? Our client who can liaise in English and Afrikaans to take care of operational and staff requirements. Valid South Addressing customer enquiries, concerns, and complaints Handle escalated issues and ensure customer satisfaction
CPT003480-Jol-1 Are you customer service driven and exceptional at addressing customer concerns? Our client who can liaise in English and Afrikaans to take care of operational and staff requirements. Valid South Addressing customer enquiries, concerns, and complaints Handle escalated issues and ensure customer satisfaction
encompassing
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The Company Rules
Customer Relations
Cash Management Procedures
Passenger
timesheet procedures and systems
Inform customers of route, timetable and fare system information
Previous experience in a customer relationship environment
Computer literacy
Understand the importance of good customer relationship skills
People
Management Skill
Excellent customer care skills
Good communication skills in both
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