record with customer retention and major accounts
- A solid capital equipment servicing background
management level.
- Must have experience in Service Management, working specifically on Industrial
Cape Town is looking for Service Consultants Key Responsibilities: Servicing all clients and resolving Requirements: Grade 12 / Matric / NQF level 4 (Essential) Services (Advantageous) 1 – 2 years of Managed Care operations
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Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building relationships with retail customers, ensuring their satisfaction with products and services, and identifying opportunities assigned customers, handling inquiries, resolving issues, and delivering exceptional customer service. In with internal teams to coordinate customer projects, monitor customer satisfaction levels, and develop
Main purpose of job: Service and maintain alarm systems for domestic, commercial and industrial sectors standby as per duty sheet Duties: Technical: Conduct service calls / maintenance and repairs of alarms Program quotations Complete invoices and job cards after every service call Complete links up for new clients Re-programmed Performance standards: Technical: Ensure that scheduled service call are attended or rescheduled accordingly Ensure encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice
hours are met, CSI is maintained, and exceptional service levels are adhered to at all times. The dealership
of recent Service Management experience in a franchised dealership
Must be highly service driven
Responsible for overseeing all client template services related projects, which may include collaboration comprehensive account of projects handled by the services department for reporting purposes. You will be full suite of service offering including timelines and costing. Dealing with any services support queries strategy throughout Gaining a clear understanding of customers' businesses and objectives Prioritise actions necessary. Deliver, analyse and improve on managed services. Monitor and make recommendations to improve systems