troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides case implements standard operating procedures and customer service guidelines relating to IT support. As a Platform L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical
investigating customer refund claims, identifying fraudulent claims, and contacting customers who display in fraud investigation a bonus 5 years in a customer service contact center environment Strong analytical conversations with customers Responsibilities: Conduct investigations into customer refund claims to identify refunds Analyze refund data and make decisions on customer classifications based on data provided Monitor Monitor and identify trends in refund claims at a customer level or store level Work with the organizations
Introduction Services Provided Digital Marketing Solutions: Crafting custom strategies that enhance online online presence and engagement. Lead Generation Services: Generating high-quality leads through optimized compelling content that improves brand recognition and customer interaction. Social Media Management: Managing parties, increasing conversions and retaining customer interest. SEO (Search Engine Optimization): Improving promote digital marketing and lead generation services Developing and maintaining a thorough knowledge
Loading Bay Drive long distance to deliver goods to customers Record deliveries Report road incidents to the operate the superlink Good communication and customer service skills Ability to work independently Valid
Loading Bay Drive long distance to deliver goods to customers Record deliveries Report road incidents to the operate the superlink Good communication and customer service skills Ability to work independently Valid
Our client is seeking a Student Services Officer to join their team on a contract basis. You will be (student records and admin, financial admin, customer service and support, office management etc) Must have: have: More than 4 years of experience in a Student Services role with significant exposure to international years is specific relevant experience in a Student Services role in the EFL industry An undergraduate degree
Our client is seeking a Student Services Officer to join their team on a contract basis. You will be (student records and admin, financial admin, customer service and support, office management etc) Must have: have: More than 4 years of experience in a Student Services role with significant exposure to international years is specific relevant experience in a Student Services role in the EFL industry An undergraduate degree
and opening of new customer accounts based on their viability as future customers.
conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise with various KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise with various KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed