functions Ensuring project governance by maintaining a project governance framework Interface between risks and increased efficiencies Assist with governance of the systems: General Ledger, Universal Sub-ledger
functions Ensuring project governance by maintaining a project governance framework Interface between risks and increased efficiencies Assist with governance of the systems: General Ledger, Universal Sub-ledger
accordance with governing deeds.
Enforce rules consistently in accordance with governing deeds.
Provide
virtual distribution channels. We target many of our services at people who do not have easy access to bank Knowledge of the relevant Information Technology governance and legislative framework (such as COBIT, ITIL
necessary approvals before spend in accordance with Governance measures in place, ensure timely accrual of cost Commercial Direct Channel of Trade and Overland customers. Accurate cash flow forecasts presented within budget, quarterly BU Exco forecast, Board and Governance submissions. Support Business Partners and Finance requirements, guidelines and instructions relating to governing bodies and organizations, both internally and functional management of the set of processes, customs, policies, laws, and institutions affecting the
cases and provide periodic progress reports to governance structures •Establish and implement business continuity management •Submit reports to various governance structures on status of BCM for the Fund Assist bespoke packages if required. •Report writing •Governance, Risk and Controls •Understanding of Industry
have knowledge of I.T. Operations, security, governance, frameworks, and a firm grasp of the below to Ensure compliance with IT governance, information security, cybersecurity, service management, IT risk management infrastructure management, security awareness training, service provider management, application software security Ensure compliance with IT governance, information security, cybersecurity, service management, IT risk management infrastructure management, security awareness training, service provider management, application software security
planning, Client solutioning, Client retention, Service management, Organic revenue growth through cross relationship between THE COMPANY and our clients for all services being provided by THE COMPANY and ensuring the areas) Relevant on-boarding and related legal / governance documentation Slide decks for presentations where formalized client service reviews oversee the effective delivery of client service expectations through manage a portfolio of “Key Accounts” to drive service delivery and organic growth through cross and upsell
Analytical Skills, Communication Skills, Corporate Governance, Financial Management, Job Knowledge/Technology Awareness, Problem Solving, Risk Management, Service/Customer Orientation Attributes Required: Assertive Ability to generate respect and trust, Team worker, Customer-centric orientation, Self-starter with work ethic
improving their new business, servicing and claim journeys. Champion the customer experience aspects of the the desired client experience. Take ownership of customer experience monitoring and reporting of all functions Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations enhance treating customer experience model. Monthly reporting of treating customer fairly outcomes.