Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in and external customers. You will be responsible for the smooth operation of the service desk, ensuring agreed-upon service level agreements (SLAs) and deliver a consistently high-quality service Team Leadership Provide strong leadership and direction to the service desk team, fostering a positive, collaborative performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate
because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the
your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through order to build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To in order to provide the correct information to customers at all times. To efficiently execute all operational
your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through order to build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To in order to provide the correct information to customers at all times. To efficiently execute all operational
your knowledge of our beauty products with our customers? We have exciting opportunities in Clicks' stores the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through order to build customer loyalty and maximise sales. Job Objectives: To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To in order to provide the correct information to customers at all times. To efficiently execute all operational
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team someone with exceptional skills to engage with customers and drive sales.
Key Responsibilities:
customers to promote products and services
- Provide exceptional customer service by addressing
opportunities
- Maintain accurate records of customer interactions and transactions
Requirements:
in accordance with the agreed targets and customer service level benchmarks;
calling extensively by area on all potential customers as allocated on the “Account Allocation Chart” within given parameters. Calls on between 10 – 15 customers per day (i.e. ±60 per week). Keeps the market equipment & consumables to customers as per the budget. Visits customers Monday to Thursday, meets with management meetings. Project Management Ensures that service is provided to new clients and that installations confirmation is received from the Service Manager and the customer representative that installation has
solutions provider dedicated to delivering the utmost customer satisfaction across diverse sectors, including dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering delivering exceptional service, fostering improvements, and engaging with stakeholders, apply now for this exciting parameters of customer margin policies. Collaborate with the Sales Team and customers to ensure delivery
responsible for providing exceptional customer service, guiding customers in selecting the perfect knives, their needs. Key Responsibilities: Engage with customers in a friendly and approachable manner to understand knives, pots, and other kitchenware to assist customers in making informed purchasing decisions. Provide effectively communicate product information to customers. Qualifications and Experience: A Grade 12 qualification skills, with the ability to build rapport with customers. Strong attention to detail and organizational