prospective customers. Perform cost-benefit and needs analysis of existing/potential customers to meet their Establish, develop and maintain positive business and customer relationships with key decision makers such as construction field. Expedite the resolution of customer problems and complaints to maximize satisfaction status reports. Supply management with reports on customer needs, problems, interests, competitive activities
aspects of store operations, including sales, customer service, staff management, and inventory control achieve sales targets and deliver exceptional customer experiences.
the workflow between the sales team, suppliers, customers, and operational requirements? Our Client based experience to assist with costings and quotes Customer service driven, strong organisational skills ensuring flow Consult with the dispatch team to ensure customer requirements are booked and communicated effectively solutions Interpret measurements provided by customers to quote accurately Salary: R negotiable dependent
imported into the banking system
Process customer invoicing, debit notes, credit notes, as well
statements after month end and sending them to each customer combined with follow-up emails if balances are
maintain Foreign and Local Cash accounts and ensure customer payments are received
Process Foreign payments
invoices, recons, statements etc
Process new customer credit applications, ensuring all accompanying
aspects of store operations, including sales, customer service, staff management, and inventory control achieve sales targets and deliver exceptional customer experiences.
responsible mature individuals with admin and customer service skills to apply. It is essential that
planning skills as you will be responsible for customer service, documenting vehicle movement, handling
administration and planning experience coupled with some customer-facing experience and a valid drivers license
/>Fluent in English
Ability to deal with customers face to face
A stable work history
Reliable
the workflow between the sales team, suppliers, customers, and operational requirements? Our Client based experience to assist with costings and quotes Customer service driven, strong organisational skills ensuring flow Consult with the dispatch team to ensure customer requirements are booked and communicated effectively solutions Interpret measurements provided by customers to quote accurately Salary: R negotiable dependent
quality reports conform to the requirements of the customer
Evaluate and follow up on service levels
are of the correct criteria
Inform the customer immediately if there are any delivery delays
delays
Handle and document all queries and customer complaints
Monitor and compile daily and monthly ensure the driver signs for each POD
Ensure customer satisfaction both internally and externally
Quality, Health, and Safety:
Ensure that customer KPIs are known, understood, measured, managed
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed
quality reports conform to the requirements of the customer • Evaluate and follow up on service levels • Liaise KPI's are of the correct criteria • Inform the customer immediately if there are any delivery delays • • Handle and document all queries and customer complaints • Monitor and compile daily and monthly reports ensure the driver signs for each POD • Ensure customer satisfaction both internally and externally • productive. Quality, Health, and Safety: • Ensure that customer KPI's are known, understood, measured, managed