skills. Lead, coach, and motivate a team of Contact Centre agents to deliver departmental KPI's, targets and Accounting Call Centre qualification is an advantage. Credit Management or Debt Collection qualification administrative support 2 Years Operational contact centre enviroment Knowledge and Skills: Listening skills & Excel) Sound knowledge of the applicable debt collection and legal proceed.
Activate non-paying accounts Recover bad debts Follow up on bad debt accounts for repayment / arrangements information on the collections systems Query resolution (inbound and outbound calls) Manage the Recoveries handovers Liaise with Attorneys and external Debt Collection agencies Update defaults with the Credit Bureau liquidations, and debt review matters Proven late stage / recoveries collections experience Experience Experience dealing with business rescue, liquidation, and debt review matters (advantageous) Strong computer skills
Activate non-paying accounts Recover bad debts Follow up on bad debt accounts for repayment / arrangements information on the collections systems Query resolution (inbound and outbound calls) Manage the Recoveries handovers Liaise with Attorneys and external Debt Collection agencies Update defaults with the Credit Bureau liquidations, and debt review matters Proven late stage / recoveries collections experience Experience Experience dealing with business rescue, liquidation, and debt review matters (advantageous) Strong computer skills
non-paying accounts and recover bad debts Follow up on bad debt accounts. Daily follow up on Promise handovers. Liaise with Attorneys and External Debt Collection Agencies Update defaults at Credit Bureau. Experience in Proven late stage / recoveries collections Computer literate, Highly skilled in Excell Experience
non-paying accounts and recover bad debts Follow up on bad debt accounts. Daily follow up on Promise handovers. Liaise with Attorneys and External Debt Collection Agencies Update defaults at Credit Bureau. Experience in Proven late stage / recoveries collections Computer literate, Highly skilled in Excell Experience
working capital by ensuring that the achievement of collection targets, essential to the profitability of the times, resolve customer queries and maximise cash collection across the board within credit terms to minimize minimise losses. Primary : Debt collection Daily management of debts and collections – effective, systematic systematic and prompt follow up of outstanding debt Debtor account reconciliations – rectifying of previously on billing queries Submit credit requests to Collections/Credit Control Manager for approval – adhere
Skills:
Responsible for the full function of collection duties, with regular reporting
Keep track
track of assigned accounts to identify outstanding debts and plan course of action to recover payments
2-5 years of proven debt collection or related experience
Experience in working
Responsibilities: Resolving client queries dealing with: Debt counselling Additional financial services/products towards achieving client retention, PDA collection, admin fee collection, query resolution turnaround times portal Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services
Responsibilities: Resolving client queries dealing with: Debt counselling Additional financial services/products towards achieving client retention, PDA collection, admin fee collection, query resolution turnaround times portal Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services
resolve issues. Timely preparation of legal files for debt handover and attention to detail in putting the staffing offices. Debt Collections and actively engaging slow-paying tenants. Collection reports Liaising required. Location: Atlantic Seaboard/ Cape Town City Centre Surrounds This is a full-time position based in