seeking a Technical Support Engineer to join their team. As a Technical Support Engineer, you'll be responsible responsible for providing support and maintenance, fault-finding, and system maintenance, ensuring the networks. Key Responsibilities: Provide technical support and maintenance for systems and networks. Conduct reliability and security. Provide exceptional customer support, addressing queries and issues efficiently. Demonstrate advancement and professional development. Dynamic and supportive work environment with a focus on innovation and
NWA003333-Ren-2 A great opportunity for a passionate IT Support Technician to explore new opportunities in Johannesburg Our client in Johannesburg is looking for an IT support technician, willing to learn and detail-oriented
● 3 years of relevant work experience in an IT support environment. ● Strong analytical and problem-solving group ● Connectivity. Data, voice, telephony ● Desktop security (including antivirus, patch management) management) ● User security awareness and training ● Desktop support services ● Management of in-country IT teams
using React Native and Flutter. Also, support their internal Web/Desktop apps using .Net Framework on MVC
KMC), System Administration and Configuration, Desktop and Theme Development, Business Content (ESS, MSS
and develop various applications across web, desktop, and mobile platforms. Testing, debugging, and
defined) and build out to support solutions. Enable business goals and support identified solution benefits evolution and improvement of business capabilities in support of agreed technology strategies and tactics. Identify developers towards building solutions. Lead a team of support Engineers to operationalize solutions. Job Requirements: Delivery (CD). Experience either working in a support environment or managing a software environment environment. Experience in designing, developing, and supporting large, complex, integrated systems. Behaviours
IT Service Management (ITSM) VIP and end-user support requests, as well as continuously working on improving IT Service Management (ITSM) VIP and end-user support requests. Verification, planning, and actioning management). Experience with VIP and End-user support. Experience with technical documentation, standard standard operating procedures, and user support guides. Experience with Active Directory/Azure Active Directory
Drive measures to improve operational quality. Support product owner with operational issues and prioritize resources for assigned systems and applications. Support AWM Processes "Deliver & Operate IT Technology" improvement measures. Support LRE in post-mortem handling of major and critical incidents. Support ITSCM tasks
project delivery Monitor and implement changes in Support Tickets Execute Daily Automated Client Data Import Import Jobs Attend scheduled meetings Provide support to the Development Manager, Senior Team Lead, and and External Clients Offer general support to fellow co-workers Qualifications & Experience : Grade