Call Centre Agent – Johannesburg, South Africa Must be fluent in Afrikaans and English, written and verbal warehouse and distribution teams. Offer superior customer service, queries, deliver on promise. Work on Syspro Compile accurate, informative reporting. The post Call Centre Agent – Johannesburg appeared first on freerecruit
Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able to work stakeholders in order to offer superior customer service. Manage all customer queries professionally and efficiently to deliver on the promise to the customer. Ensure that all customer details are accurate and maintained
privately owned Health and Wellness company, having more than 26 years of offering our services within South
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate and written
Applying customer service/care principles to all calls
Working with People
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication
an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level call and enquiry handling telephone calls from customers and/or delivers scripted or non-scripted messages to customers via telephone with stakeholders · Maintains a high level of service by responding to inquiries with resolutions/obtaining rules in order to meet key contact centre performance goals for customer satisfaction, productivity and key indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids
Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all stakeholders. Essential Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able to work stakeholders in order to offer superior customer service. Manage all customer queries professionally and efficiently to deliver on the promise to the customer. Ensure that all customer details are accurate and maintained
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
automotive industry seeks for Customer Service Consultant to join their team Customer complaint and query handling handling and Customer case management. Building and maintaining relationships with the dealer network. and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum of 3 years dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.