technical support and ensuring end-user satisfaction? We're looking for a dedicated Desktop Support Support Technician to join our team. In this role, you'll be responsible for providing desk-side remote support to end-users, resolving service requests, and ensuring the smooth operation of desktop systems of staff computers and printers and general user support.
minimum of 10 years experience in an IT desktop and technical support role.
Key Responsibilities:
Day to day support of IT requirements for the companys users
Intermediation between users and IT service
(Microsoft patching and anti-virus; other application support NetSurIT Cloud operation security centre)
Computer
offices and user machines via Microsoft cloud operation security centre
Support users across the
TeamViewer (remote software); MS Teams
Desktop support across the full office infrastructure (local
determine patterns to pro-actively assist with future support
Use IT Management information (Microsoft reports)
industry has a permanent vacancy available for an IT Support to join their dynamic team. This is an on-premises networks, servers, cyber security, and general end user support.
IT Policies and procedures:
Risk Register pertaining to IAM.
Full user list(s) for each in-scope system.
Employee
active and terminated employees.
User requests for new users.
Database logging settings and evidence
for the applications as well as the direct login user profiles and permissions.
Database logging
within the team.
NWA003333-Ren-2 A great opportunity for a passionate IT Support Technician to explore new opportunities in Johannesburg client in Johannesburg is looking for an IT support technician, willing to learn and detail-oriented. Job
control software, etc
We have an exciting opportunity for a Support Engineer with one of our banking clients.
Requirements:
Data, VOIP, Firewalling
Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of entered into the system.