queries timeously both telephonically and in writing Assist with managing daily workflow Liaise with brokers from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive courteous, polite, professional, and willing to assist Takes ownership and responsibility of daily interaction
queries timeously both telephonically and in writing Assist with managing daily workflow Liaise with brokers from time to time Matric FAIS Compliant Customer Service Certificate RE5 advantageous Skills and Experience Always demonstrate an elevated level of customer service Adaptable: resilient person and shows a positive courteous, polite, professional, and willing to assist Takes ownership and responsibility of daily interaction
and managing team members effectively. Customer Service: Handling customer complaints and queries professionally and implement customer service policies and procedures Monitor customer service representatives' performance Analyse customer service trends and recommend improvements Train and onboard new customer service representatives customer service representatives' adherence to company policies and procedures Ensure customer service representatives maintain a high level of customer service Prepare and analyse customer service reports Foster an environment
Customer Service Ambassador to be the face of our company and promote our products and services in our our Randburg store. Post about our products/services online (e.g. social media and forums) Create, share customers Thoroughly understand our products and services to inform potential customers Use word-of-mouth techniques, like referring our company to friends Assist in organizing marketing events Track customers'
Company world-class products with excellent customer service Duties: Capture full and complete quotations in month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
Company world-class products with excellent customer service Duties: Capture full and complete quotations in month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
The Portfolio Manager [PM] for Solver Property Services [SPS] will be responsible for the effective and completion within the desired time frames. Advice and assist on all Regulatory requirements by being confident required timeframes agreed upon. Involve the assistance of SPS Management should it be required. Understand ensure the best and most professional customer service experience. Effective client relationship management communications and deadlines to ensure world-class service delivery and customer experience using the 1st
maintain claims standards and provide quality client service:
Service delivery to ensure customer satisfaction:
environment that emphasizes excellent customer service and a proactive approach. Member Experience: Ensure companies. Address inquiries, provide information, and assist with various requests to enhance members' satisfaction welcome desk staff, covering procedures, customer service protocols, and emergency response. Administrative with a focus on team development and customer service excellence. Must have strong computer skills across and must carry a deep understanding of customer service standards. Matric and a post graduate degree or
includes insurers and clients Provide ongoing service and support to your client base Administration: presentations, quotations and client portfolio packs Assisting the Brokers in compiling reports and schedules