including the scanning of relevant documents. Handle all complaints received effectively and efficiently Working in a customer services environment Complaint handling experience Strong Microsoft Office experience complaint handling role, ideally with experience in early resolutions Experience in handling fraudulent inception will be advantageous Previous complaint handling experience within an FCA regulated business is
operations. Responsibilities: Customer Interaction: Handle incoming queries and provide timely and accurate service representative. Strong phone contact handling skills and active listening. Familiarity with Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
operations. Responsibilities: Customer Interaction: Handle incoming queries and provide timely and accurate service representative. Strong phone contact handling skills and active listening. Familiarity with Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
schedules, managing bookings with shipping lines, handling necessary paperwork, and ensuring accurate and bookings and send booking confirmations to customers. Handle hazardous applications and paperwork. Invoice customers Track container movements and cargo release dates. Handle AMS filing for the USA and ENS filing for Europe
schedules, managing bookings with shipping lines, handling necessary paperwork, and ensuring accurate and bookings and send booking confirmations to customers. Handle hazardous applications and paperwork. Invoice customers Track container movements and cargo release dates. Handle AMS filing for the USA and ENS filing for Europe
inspecting equipment, structures or materials, handling and moving objects and performing general physical equipment Inspect equipment, structures or materials Handling and moving objects Set-up and serve at offsite
high calibre National Trolley Fleet Manager to handle administrative tasks, supervising, and controlling >Duties and Responsibilities
· Handling administrative tasks
· Monitoring progress
processes, regulations, and industry trends.
skills (written and verbal)
presentations Servicing existing customers and accounts Handling of customer complaints and queries Management Years related sales experience in the material handling sector is essential Excellent communication skills