dynamic team. Ensure that all incoming calls are answered promptly. Calls that need to be transferred must
dynamic team. Ensure that all incoming calls are answered promptly. Calls that need to be transferred must
Communication Handle and screen incoming and outgoing calls Manage communications and follow-ups Drafting of letters, emails and other communications Answer phone calls and emails and take messages Act as a liaison between
develop staff
beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
minutes during meetings and screen/direct phone callsPackage:
Salary is
department ensuring reports are done and send to HQ, call logs monitor etc.
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate
referring matters as appropriate Screening telephone calls, enquiries, and requests – handling them as appropriate
relations, including receiving and management of calls, bookings, and management of events