on Short-Term Insurance, to provide exceptional service and tailored solutions to our esteemed clients offer relevant service recommendations. Collaborate with colleagues to develop customized insurance solutions stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
on Short-Term Insurance, to provide exceptional service and tailored solutions to our esteemed clients offer relevant service recommendations. Collaborate with colleagues to develop customized insurance solutions stands for the Financial Advisory and Intermediary Services Act. These terms are relevant within the context management, corporate, and investment solutions to customers and clients across South Africa. Our ambition shared value and play an integral role in our customers' and clients' life journeys, empowering them to
Operations: Oversee AML compliance efforts, including customer due diligence, transaction monitoring, and suspicious management and supervision of the front-line customer servicing team (COPS) to ensure SLAs while optimising Queries: Provide expert support to address escalated customer queries and issues beyond the capacity of front-line with cross-functional teams to resolve complex customer issues efficiently. Refunds Management: Develop Risk), preferably in the technology or financial services industry. Risk management / incident risk management
Risk), preferably in the technology or financial services industry.
Refunds
and technology to create innovative products and services, empowering you to invest in and take personal overall communication to key stakeholders and customers to ensure communication is professional and consistent are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and
and technology to create innovative products and services, empowering you to invest in and take personal overall communication to key stakeholders and customers to ensure communication is professional and consistent are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and
and technology to create innovative products and services, empowering you to invest in and take personal overall communication to key stakeholders and customers to ensure communication is professional and consistent are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and
15%
information to agree variations in pricing for goods and services.
1.8. Advise stakeholders on key aspects Economic Empowerment when dealing with suppliers, customers and other stakeholders.
2.3. Liaise with stakeholders chain disruptors on the organisation, and its customers and suppliers.
2.4. Research market data current and future prices and costs for goods and services.
2.5. Use published sources of information
desk-side or remote support to end-users, resolving service requests, and ensuring the smooth operation of user support remotely as needed, and escalate service tickets to higher-tier technicians when appropriate skills. Customer service orientation.