Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty measure the effectiveness of support services. Resource Management: Allocate resources efficiently to meet
Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial role include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists Process Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty measure the effectiveness of support services. Resource Management: Allocate resources efficiently to meet
Join this listed Asset Management company and engage with clients face to face, via email or telephone in an Asset Management business; Financial Services experience specifically Asset Management, Retirement Offshore; Call Centre experience in Financial Services business; Excellent business writing skills; Afrikaans
individual who will be a part of their client service team, responsible for guiding their clients through and make a meaningful impact in the financial services industry. Our client is firmly aligned behind responsibility. You can also benefit from a flat management structure and their team-based approach allows best - managing clients' savings. 3 years' experience in financial services client servicing An appropriate skills with clients, internal business units and service providers
standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; Strong improvement initiatives within contact center or Managed Service Provider (MSP) environments.
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: cross-functionally. Actively resolve issues that come up. Manage subcontractors to ensure the business delivers relationships with Asset Management Companies. Responsible for the after-sales services function. Reports into leader. Establish and lead a high-performance services team measured by performance KPIs. Responsible
reports, forecasts, and market feedback to the management team Continuous Learning: Stay updated on industry Development landscape Familiarity with soft skills training and leadership programs and their impact on organizational
Our client requires the services of a Junior Services Coordinator in pressurised environment to join Responsibilities: Technician scheduling and execution of the service call for a region. Prepare customer quotes. Customer in-house technicians and sub-contractors Logging and managing tickets on in-house system to ensure efficient 2 weeks per month- after hours and over weekend/public holidays General Admin Tasks: Arrange Courier for sub-contractor invoices Manage switchboard Follow up with stores on documentation not received. Manage all paperwork
Our client in the financial services industry is seeking Client Service Administrators to join their and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
dynamic Facilities Service Coordinator to join our client's team in the Financial Services Environment. This vendors and service level agreements with both internal and external stakeholders. From managing customer customer service interactions to overseeing reports and repairs, you'll be the driving force behind excellence Minimum of 3 years' experience in contract management/service level agreements. Minimum experience should should be at least 3 years in a facilities management environment. Relevant 3 to 4 year degree/NQF Level